Greg Miller, vice president of healthcare and life sciences strategy at Talkdesk (Twitter: @Talkdesk) says, “It's not a call center; it is a command center. Hear him talk about how to make healthcare patient-centric and radically convenient, and how to use technology to seamlessly serve customers.
For more update for White Hat Ranker
Why is this important? It's not just a matter of convenience; Ultimately, the patient experience is the new benchmark for quality.
HealthcareNOW Radio Podcast Network Harlow About Healthcare: Greg Miller, Vice President of Healthcare and Life Sciences Strategy Talkdesk
I spoke to Greg as part of my fireside chat series with leaders in healthcare innovation – Harlow on Healthcare, on HealthcareNOW Radio. Listen to our online radio station or have your smart speaker play HealthcareNOW Radio. You can catch me live weekdays at 8:30 a.m., 4:30 p.m., and 12:30 a.m. ET. As each new show goes live, the latest is added to the archive, available through SoundCloud or your favorite podcast app (iTunes, Stitcher, iHeartRadio). Your comments are welcome here. Join the discussion on Twitter using #HarlowOnHC.